Refund policy

We want you to love what you ordered! Because of how our products are made, all sales are final and we're not able to accept returns or exchanges for a change of mind.

That said, if something goes wrong on our end — your order arrives incorrect, damaged, or defective — we've got you covered. We'll make it right with a full refund or a free equivalent exchange, whichever you'd prefer.

How to reach us

Just contact us within 14 days of delivery at Support@biz2gig.com or text us at 1-786-623-6343 (text/SMS only). A couple of photos or a short video of the issue is all we need to get your refund or exchange moving quickly — no complicated hoops to jump through.

What happens next

Once we take a look, you get to choose: a full refund back to your original payment method, or a matching replacement sent your way.

We're here to help

Have a question before or after you order? Reach out anytime at Support@biz2gig.com or text 1-786-623-6343. We typically get back to you within one business day, and we're always happy to help.